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it works now ! Thank you all so much !!

Hi, Through the 'Quick FTP' button I can see the the site is x12.x10hosting.com. Although the error "An error has occurred forwarding your sign in. Retry" stays when trying to access to 'Open cPanel' (the only option I see indeed -no options to access to DirectAdmin)

Sorry for providing such few info. I don't know what server I have assigned. Just can say that I'm using https://x10hosting.com/sso/main , and by pressing 'Open my cPanel' button I get into https://x10hosting.com/sso/main/caf , that shows me : my domain is ferran.x10host.com Thank you for your...

I just have the option to click over 'Access to cPanel', and it does not work. Can you help me please? Thanks

Thanks a lot.it's me trying to configure an FTP account. With the suggested settings it's impossible !FTP username: sapftp@ferran.x10host.comFTP server: ftp.ferran.x10host.comFTP & explicit FTPS port: 21I already did the "Reset Zone File" for my domain ferran.x10host.com.Any suggestion ?thanks...

Message: "el servidor level.x10hosting.com está tardando demasiado en responder" Could you please help ? Thanks

I'm in the same situation. Could we have some clue about mySql will be up in an hour, a day, a week,...?