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I understand that instead of posting support questions on this forum, we are supposed to submit a ticket from our Account Portal. However, the problem I am trying to report is that I cannot access the Portal after my account has been upgraded to Illuminated. (I can access my cpanel and the...

OK - thanks; I have just re-established my account (still not sure why my account has just disappeared without a trace...)

My cPanel username is rezmath (same as my forum id)

I have set up a free hosted web site under my username (rezmath), and have been logging into the forum as required. However, my site has disappeared. Any help will be greatly appreciated.