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Thanks for the reply. Unfortunately logging out, clearing cache, or using different browsers all result in the same thing - the Access cPanel button in the account portal takes me to the log in page for cPanel, and I'm unable to log in. My site has also been down since the server move so I'm...

I have been unable to access CPanel since the move from boru to level. When I try to log in the account portal (https://level.x10hosting.com:2083/login/?login_theme=cpanel) I'm getting the message "The login is invalid". I had a support ticket open but it got closed when they moved to the...

I'm getting the following error when trying to work with Stored Procedures in MySQL: Error in query: Column count of mysql.proc is wrong. Expected 20, found 16. The table is probably corrupted This is the same issue as described in the forum...

It looks like my account was one of the ones affected by the Boru upgrades as described by Anna in the forums. I noticed my site was down today and checking through cPanel it looks like all the files were lost. An upgrade to Illuminated (as Anna stated in the forum) would be much...

MySQL appears to be up and running (no issues connecting from my php pages) but I can't connect to it through cPanel (boru). phpMyAdmin returns a "#2002 Cannot log in to the MySQL server", and in MySQL Databases it's telling me "The MySQL® server is currently offline". I'm not seeing any...