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hmm.. I have had no luck yet. My user name is actually all lower case but still getting same error. Should I try to create a new account? in this case I will have to set up a new mail address. Although I couldn't find it, but is there anyway to change my user name?

Thanks for the reply. However, isn't my user name "Tagle" falls under the condition just fine?

Hello, I need help regarding my hosting account signup that has failed. The signup has failed as the result of an error. I would like to resolve this and start using my hosting account as soon as possible. The error message provided is: User names may only contain alphabetic and numeric...

I\\\'m having trouble to pass my pending email address confirmation\r\nthis is what happen:\r\nI clicked the link that comes with the confirmation email. It sent me to this page starts with\r\n\\\"Client Account Contact Information\r\nx10Hosting uses this to communicate important announcements...

I\\\'m having trouble to pass my pending email address confirmation\r\nthis is what happen:\r\nI clicked the link that comes with the confirmation email. It sent me to this page starts with\r\n\\\"Client Account Contact Information\r\nx10Hosting uses this to communicate important announcements...