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hey, i signed up for the hosting purely because it offered Softaculous however my cpanel doesnt have Softaculous...any help would be nice

I have just signed up and get an error saying "Woah! It appears that you do not have hosting under your client account. This could be the result of a different scenarios: An older account was removed as the result of inactivity. A past account has been terminated for breaching our Terms of...