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I login fine to my account (with my email) etc. Then I click HOSTING on the top, after that I click Login to cPanel. My username for the host is "tho". And I use the same password as for my account, but it tells me "Login Attempt Failed!" in red. Please help, I'm getting sick of this :/

Hello, I need help regarding my hosting account signup that has failed. The signup has failed as the result of an error. I would like to resolve this and start using my hosting account as soon as possible. The error message provided is: User passwords cannot contain the user name...