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Can someone remind me how to create a support ticket for a free hosting account? I've been looking at menus and screens for several minutes now and don't see any options for creating support tickets. Or are these forums the only form of support available on free accounts?

I recently noticed that I was getting a Firefox infobar that mentioned that Firefox had prevented my site, http://sfl.x10host.com, from doing a page reload. I couldn't think of what my code was doing to cause a page reoad and looked at it carefully; but I couldn't find anything that would force...

I'm trying to install Word Press on my subdomain but I keep getting an error: "The MySQL database could not be selected." That's pretty cryptic but I guessed that the database name being used on the setup form is wrong so I tried changing it twice; this failed each time on the same error. Is the...

I have created a second hosting account, buckshag, inadvertently violating the Terms of Service. Could you please delete this new account but PLEASE do NOT delete my first account. Here is the form you require: cPanel buckshag: (X) Inserting an X inside the parentheses signifies that I have...

I can't see my new account, even though I've gone through the entire setup process and received my notifications indicating that everything is ready. I get a "website specified does not exist" when I try to go to the domain name: splat.x10.mx. I've successfully FTPed two files to the server...

I'm trying to get to my website, sfl.x10hosting.com, but I get "Website specified does not exist". The status of the account is fine. I had the same problem a few hours ago but it went away after I cleared the cache in Firefox. This time, I cleared the cache in Firefox but am still getting the...

I am suddenly unable to access my website due to a "Website specified does not exist" message. This started about a half hour ago. My URL is sfl.x10hosting.com. I've checked the account status and everything seems fine. What's going on? When can I expect my site to start working again? Is there...

I'm not able to access my site at the moment but I'm not sure why. My URL is http://sfl.x10hosting.com but when I try to go there, I get http://sfl.x10hosting.com/cgi-sys/defaultwebpage.cgi. I received a warning about inactivity on April 2 but when I checked, my account seems to be in Active...