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My cPanel user name is djs0524

My test site is gone and I can no longer access the Cpanel. I can access my account info which indicates active as follows: Client Account Information account id - TMA13704429 support requests - No Open Requests email history - 8 Notifications Sent When I try to send a support...

I'm retired from the computer industry but I still like to keep my hands dirty by volunteering with non-profit organization to help them with their websites.

I have been trying to many weeks to access my web pages via the cPanel but can not. Can you provide any information as to why I can't access OR when I might be able to access my web pages? Many thanks, Dave