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  1. E

    Password reset link not arriving

    That worked, thank you.
  2. E

    Password reset link not arriving

    Tried three different times over three weeks, checked spam folder, not getting link to reset password. Site is edge.x10.mx
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    password reset link not arriving

    bump
  4. E

    password reset link not arriving

    Tried three different times over three weeks, checked spam folder, not getting link to reset password. Site is edge.x10.mx
  5. E

    Password Reset Issue

    I have the same issue. Clicked to reset password, no email, checked spam. Tried 2 times, been 40 minutes. Domain is edge.x10.mx
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    Resolved Login issue (Apache issue)

    I see it now. My issue is resolved now, you can close this thread. Thanks again!
  7. E

    Resolved Login issue (Apache issue)

    Thank you Anna. I'm able to login to the new control panel but it's forcing me to setup a new domain. I assumed I would still have access to my old domain (edge.x10.mx). It will not allow me to reuse this domain. Do I need to use another?
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    Resolved Login issue (Apache issue)

    At this point would it be faster to just open another free account?
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    Resolved Login issue (Apache issue)

    Makes sense, thanks for the info.
  10. E

    Resolved Login issue (Apache issue)

    Will staff respond to this thread when it's fixed? Not sure if I just need to check.
  11. E

    Resolved Login issue (Apache issue)

    Yeah I've had this issue for a long time. I was saying before I started seeing the error I was logging in each time I got the reminder email. Thanks for the help.
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    Resolved Login issue (Apache issue)

    As instructed from this thread (https://x10hosting.com/community/threads/apache-is-functioning-normally.208159/) I am creating my own thread to resolve this issue. Getting the "Apache is functioning normally" error on website and cannot login to cPanel. I swear I logged in every month to the...
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    Hosting Account Space Upgrade

    Is it possible for me to get more disk space on my account? I should meet all the criteria in the news bulletin. Please let me know if I need to do anything else, thank you.
  14. E

    Increase disk space?

    Is it possible for me to get more disk space on my account? I should meet all the criteria in the news bulletin. Please let me know if I need to do anything else, thank you.
  15. E

    FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not known"

    Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know The error in the title of this thread: Status: Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known". Error: Could not connect to server
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    FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not known"

    Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know Yup, I've tried pretty much every variation that makes sense (and doesn't).
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    FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not known"

    Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know Tried that too. Still no dice. Copied and pasted from the cPanel FTP settings: FTP Username: edge@edge.x10.mx FTP Server: ftp.edge.x10.mx FTP Server Port: 21 SFTP Server Port: 776 I then changed...
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    FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not known"

    Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know I created a user named "edge" (no 929) to test the FTP access with 1MB quota. I've also tried the default username, same as my account login, neither work.
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    FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not known"

    Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know Exactly, and I've tried various (filezilla, smart ftp, winscp, fire ftp) and none will connect using the same connect info.
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    FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not known"

    Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know I just tried that too and was able to see my files, but it's presented in an html format (as opposed to a file explorer view for dragging/dropping files). What am I missing?
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