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Hi Support, My hosting account has been suspended, and cannot be unsuspended. Please delete my hosting account so that I can create a new one. Thank you

Hello Support, My account has been suspended because I use cgi-telnet. Please accept my apologies because I really do not know that the cgi-telnet is not allowed on this server. My bad.. I use a cgi merely for ease of file management, like file moving, chmod, etc. I NEVER use that for any...

Hi Support, Now I can't access my website/domain koole.web.id. It cannot be resolved from DNS. And when I try to access cPanel, I have error message with authentication failed. I tried to change the cPanel password from the client account panel successfully, but still I cant login to cPanel...

why starka server often down lately (ftp, http)? any maintenance scheduled? or..? thanks!