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I am on server X12 and running Joomla 3.9.23, PHP 7.3.21, MariaDB 10.1.46. I am getting DB errors trying to upgrade install some of the modules of Joomla. Getting the message that MySQLi 5.5.5-10.1.46-MariaDB-cll-lve is not compatible with upgrade and to ask administrator of host to upgrade to...

My site uses Joomla latest version and a few weeks ago started getting a PHP warning message. Warning Your PHP version, 7.1.32, is only receiving security fixes from the PHP project at this time. This means your PHP version will soon no longer be supported. We recommend planning to upgrade to a...

I can access my cpanel just fine but my site www.k7jep.org on x01 is not accessable. Access to site gets error: Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. Additionally, a 503 Service...

Every month when I sign into cpanel as required for free sites I would do manual backups of my files and database. Today I notice that File Manager has changed since last month and that there are no longer options to "Select All" or "Compress"! Is there something I am not seeing in the new...

I'm running PHP7 and a Joomla based site. I'm wanting to automate backups so I've installed the phpMyBackupPro package into folder .../public_html/mbp and followed install document to change permissions and edit definitions.php file. When I execute the config.php script I get the following...

Hello. I see from my cpanel page that my site www.k7jep.org has been moved to the server xo1 from absolute. Everything looks good except I am not able to access account email using either external POP email application or from the cpanel. I did replace "absolute" with "xo1" in my pop email...

My site www.k7jep.org is on Starka and is getting the following error on all InnoDB table queries. user warning: Unknown table engine 'InnoDB' query. I started getting reports about 7 hours ago. Other table queries work normal. This same error had also occurred back on 09/18/2011 if that is...

I am on Starka and starting on 9/18 I started getting the following error on most of my site pages. user warning: Unknown table engine 'InnoDB' query Site is www.k7jep.org I have also seen several others mention this same error starting around 9/18 but have not seen any explanation or eta of...

Hi. I'm on Starka server and while doing maintenance on site www.k7jep.org starting about 12 hours ago I started getting the following MySQL database error: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111) Help is appreciated. :) Also if there are any...

AT 11:09 PM PST local time tried to access site www.k7jep.org and pages that use MySQL: http://www.k7jep.org/?q=forum Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator...

My original support thread from 7/25 was escalated to a ticket several days ago and closed. I may be jumping the gun but can someone please give me a status on restoring k7jep.x10hosting.com that was on starka server before the upgrade. The only thing I can sign into is the hosting account...

Please check restore of domain k7jep.x10hosting.com (www.k7jep.org) on Starka. Account management page shows zero file space used (empty). Not able to find site files and also not able to log into cPanel. Starka update thread indicated restore should have been finished 2 days ago. Thank you...

Not able to connect to server/site. Please research issue. Hosting Server starka Main Domain k7jep.x10hosting.com Browser error: can't establish a connection to the server at k7jep.x10hosting.com.

After building my site using SiteReptile, I purchased a domain name and set it up to park the domain in cPanel. Domain works great! If i type in "http://mydomain.x10hosing.com" in my browser everything appears okay. If I type in "http://mydomain.org" I get the warning message "This copy of...