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Hello, I'm seeing a 503 error on two of my domains: benirwinmusic.com kelvinchan.us Can someone please look into it? Thanks for your help!

Reposting as I'm not getting much luck in the Prime Member forum. I've been having issues accessing cPanel for several months now. Can someone please help look into the error? Thanks for your help.

Hello, I am having difficulties with one of my addon domains again. http://www.benirwinmusic.com/ appears to be down, but my other addon domains are working fine. A ping of the domain reaches 69.175.77.66, which appears to be owned by X10, so I don't think it's an issue with the domain host. I...

I'm having difficulty setting up a new addon domain to my account. The domain "benirwinmusic.com" is currently pointing to ns1.x10hosting.com, but all I see is the Apache error message. Am I doing something wrong? Please advise. Thanks!

Earlier today I received an email saying that I have been successfully transferred to the Illuminated server. When I login I can see that all of my stuff is there. However, my actually website is still directing to the Chopin server (i.e. changes on illuminated server cannot be seen while...

After the server move, my addon domain has disappeared from my cPanel. Please restore http://kelvinchan.co.cc/ back to my account, directing it to the kelvinchan.co.cc/ folder. Thanks

All my files and databases have disappeared after the server move! Does X10 have any old backups to restore from or am I SOL?

I just recently registered a .co.cc domain for a podcast which I help produce and host. The new URL is http://www.foaspodcast.co.cc/ . I entered the domain and pointed the directory to be the same as the old folder. Under the wordpress settings, I also changed the URL settings to point to the...

Just today I purchased the domain http://whsprojectcitizen.org/ and added it to my addon domain. The problem is that it currently redirects back to my old subdomain of http://projectcitizen.sfc.x10hosting.com/ I'm suspecting that it is a problem with my Wordpress settings and not with CPanel...

Hello all, I am a new user to this webhost, and I am encountering problems with images showing up. It seems that most images do not show up at all and some appear corrupted. This does not happen with my previous host. Here is the URL in question. http://sfc.x10hosting.com/SpeedForumChallenge/...