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Everything appears to be working now but why couldn't I request unsuspension WITHOUT you doing it manually like we could before? I also didn't have access to a logout option anywhere on the website after attempting to log into my account.

I am trying to log into cPanel after receiving an email notification that my account has been suspended due to inactivity. I go to http://www.x10hosting.com/portal/login.php and am sent to the http://www.x10hosting.com/ss0/login.php page. I then click "control Panel" at the top and get the...

It is resolved now. Thanks for checking into it!

When accessing my website I am getting the following error in Chrome: I tried flushing the DNS, clearing the browser history and resetting the modem with no change. I see they had issues with the firewall but the status report says that should all be resolved on Level. update: I was able to...

Good to know. Thanks for looking into it!

I am attempting to send email from one of my x10hosting email addresses to a verified comcast email address and I am getting the following message:This message was created automatically by mail delivery software.A message that you sent has not yet been delivered to one or more of itsrecipients...

That helps in any case. It may well be that the internet connection I am currently using has a firewall that is blocking access. I will have to check this later but for now it at least tells me that the issues aren't on your end. Thank you, Jeff

Hi folks, I am able to view my website at www.amaranthsgardens.com but was not able to connect to my ftp server when using my Dreamweaver site settings. I then attempted to check my File Manager and although the account portal let me log in, when I try to "Access cPanel" I get an error message...

I am the only one that uses my IP address. Unless there's some cow in Hollenbach's field down the road with a laptop who's stealing my wifi! No worries then. I just don't recall having any issues logging into cPanel. Thanks for all the help with getting this resolved!

I have access to my website and the cPanel link opens fine now. I would still like to know what caused it to get blocked though before closing the thread though.

I haven't run into any cPanel login issues or failed attempts, no. Certainly not to that extent. Is it possible that access to the database or my email account is the cause? I have been experimenting with the Wordpress database and with setting up forwarding in my email account, both of which...

IP address has been sent via PM.

Nope. Same issue there as well.

I see no blocking rules in Windows8 Firewall and I shut Windows Firewall down as well as closed AVG security shield to make sure neither of those were interfering. I am not using a proxy and I cannot think of any other programs that might be getting in the way. I also confirmed this on...

My cPanel is timing out on me. I am able to log into the https://x10hosting.com/portal/ page but choosing the "Access cPanel" button leads me to a page that says "Google Chrome could not load the webpage because level.x10hosting.com took too long to respond. The website may be down, or you may...

This is now resolved, but... Yes, resetting the cPanel password fixed the cPanel issue. The database wasn't connecting using the old username and password. I could not find a way to retrieve or change the old user's password so I created a new username and password and gave them privileges...

I'm on the Boru server which is now showing in my account information but it says I have 0 disk space usage and it will not let me log into cpanel. The website looks to be there but it gives me an "Error selecting database" for my blog pages.

Confirmed. Thanks!

My account is still suspended due to: "user transfered to another server." Please unsuspend my account.

Thanks for the heads-up!