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It worked. The reason is that my old forum id is less than 5 letters. It is a small bug. thank you for your help, nvhub

Yes, You can choose nvhub as my forum username. Thank you!

I have both forum and hosting accounts. The two accounts use the same email. I thought they were linked, but they are actually not. I tried creating link between them at https://x10hosting.com/control/?account&vb I got the following message after I input my forum name and password...