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It's all good now. Thanks for your help! eric.toronto

Hi I received an email this morning stating " Notice of Account Suspension This email notification is being sent to inform you that your hosting account has been suspended by x10Hosting's administration due to inactivity. It is important that you request an unsuspension immediately. Inactive...

Hi, I got suspended today and I know the reason for the suspension. What I don't understand though is, I got an email yesterday telling me about my account inactivity. I then signed in to the forum expecting it to be all that would be required of me because as it states "it is a requirement...

You know your probably right. I perhaps thought I clicked on create. Thanks for resolving that issue for me. I'm still getting the defaultwebpage.cgi but I will wait for a bit to see if it resolves itself. I'll give it an hour or so. If not, I will post here and let you know. Thanks...

Hi: I'm not sure what happened but my public_html folder has disappeared. (I think that's the correct name for it. The folder we upload our site files to). This is what I did: I was at the root of public_html using filezilla. There I created a new directory called "forms". When it created...

hi, for the second time in two weeks, my database is unaccessible. i have not touched my files since the last time. is this a problem on your end? if not, what can i do to prevent this from happening again? thank you. eric.toronto ericintoronto.x10hosting.com

ok i resolved the issue. even though all the boxes had a check mark in them, i had to place a check mark in the "ALL PRIVILEGES" and update before it would actually allow me to access the database properly. please close this ticket. thank you for your help. eric ALL PRIVILEGES...

the database has been working fine until yesterday. i did a check on it and these results came back ok. I would have no reason to change anything and when i went into hesk install/setup i get this: Hesk 0.94.1 installation script...

There seems to be an issue with my database. is this an issue you have to correct on your end or is it something I can on my end? The issues are listed below. [Dbase Select failed] ( 1044 : Access denied for user 'efran_efran'@'int.chopin.x10hosting.com' to database 'efran_efran' ) Can't...

hi, when you have a moment could you check to see why these two links are broken. have been down most of the week. http://ericintoronto.x10hosting.com/hesk/admin_main.php http://ericintoronto.x10hosting.com/chat/login.php?err=1 thank you. Eric eric.toronto

Thanks for the reply. I orginally had the upgraded (v2) version but right now it's showing basic in my cPanel. I am now able to log in to support. Thanks for your help. Eric

hi, i'm trying request a php upgrade, however, when i click on submit a ticket it tells me to login which i try to do but then i get it says i have to register. When trying to do that i get this message: ERROR: You do not have enough permissions to access this page. Please log in by entering...

no that's cool. i will wait to see what happens. it's will probably be ok. thanks for your help... Eric

Hi, all of my php pages are coming up as an error 404. will this automatically correct itself when the work on the servers are complete or will i have manually make changes? thank you. Eric

thanks everyone, i placed it in it's own frame with a white background. just didn't want it hidden or lost on the page(s). thanks again. Eric

this is the script i'm using. <script type="text/javascript" src="http://x10hosting.com/adserve.js?advanced"></script> on a greenish background it shows up a bit, it's a light to medium blue and of course if i use a blue background it's washed out. there aren't a whole lot of backgrounds...

Hi, just putting backgounds on my site and i'm running into trouble with the ad color not being seen against my background. Is there a way to change the Ad color so they so up on my background? Thank you. Eric

can anyone tell me if this issue is resolved yet or what's causing it? i tried to connect yesterday and now today. i put a new site up and was working fine over the past couple of weeks and now today it's reverted back to my old, old site. I need to get that back off and the new one uploaded...

Hi: My weather maps are no longer displaying on my site and right now I am not even able to access my site. However, earlier when I tested my maps it told me that I didn't have GD Support. this is the link to the cache test http://ericintoronto.x10hosting.com/ec-radar-cachetest.php...

Hi everyone: It would appear that I have forgotten my password to MySQL Database in cPanel. Could someone tell me how to reset or recover this password without having to delete the database? Thank you. Eric x10hosting Forums log in: eric.toronto