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Thank you Anna!

Do I get a notification before the 30 day login expire time or do I need to set a reminder by myself?

Thanks, I have found my files. The site is up and running currently. :)

Ok, so now all my files are gone... Edit: It seems that /public_html is a not working symbolic link. Maybe there are access issues? I should have an empty index.html in root directory.

Hi, so what is going on with this issue? I'm waiting for 3 months! I'm still having backend fetch failed error. http://sajty.elementfx.com/

I have set up the website at 31.185.110.119, which is the static IP of my dedicated server. Can you set the DNS address of sajty.elementfx.com to 31.185.110.119 and keep it forever like that? Then I don't need the illuminated hosting anymore and everyone is happy. :)

Look, I really don't want to bother you and I really don't want this crazy hosting, where I need to log in every month. This is not illuminated anymore... I have other hosting providers, but I have shared URLs to others and I would like to keep the URLs working. So would it be possible to keep...

My website is down again... It worked for the last 2 weeks, but now backend fetch error again... http://sajty.elementfx.com/

I see "open cpanel" button and this: "We are currently performing migrations and maintenance on our backend systems, logging into the system may periodically be impacted. Please read https://x10hosting.com/community/threads/cpanel-migration-to-directadmin.206877/ for more information." It seems...

Ok, so with what credentials do I need to log in and where? My account is already deleted for years.

Thank you! The Website works again! Do I need to log in every month as an illuminated member? (I hope not!)

Bump. Any progress?

Ok, thanks for the story! :)

Hi! My website http://sajty.elementfx.com is down! I have asked support@x10hosting.com, but they say I'm not existing and all my files are deleted. However that is not true, because I can log in with FTP and download all files. It is hosted on http://illuminated.x10hosting.com. Thanks, Peter

Hi! I would like the different server(illuminated) account. Well, I can't register, because I'm from Hungary. (banned country since 2 weeks -.- )

Hi! I'm one of the users, who lost their homes a week ago. I would like to keep the username and website address. I don't need old database backups. I have learned a lesson to make backups in the future. ;) Also if possible, I don't want to see boru in cpanel. I would like to move to other...

I would like to have a function in cpanel to reset the account. Delete the home directory and recreate everything. This would fix problems for people without home directories.

Hi! Thanks for looking into my problem! Unfortunately the FTP is not working too. Here is my FTP log: Status: Resolving address of sajty.elementfx.com Status: Connecting to 69.175.121.66:21... Status: Connection established, waiting for welcome message... Response: 220----------...

My website is down since Sunday ( http://sajty.elementfx.com ). I'm on the boru server and I can login here: https://boru.x10hosting.com:2083 When I check the file manager, I see an empty directory. I have seen some topics that boru is having a system upgrade, but when will this be fixed? Why...