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Thanks for the help it turns out I was using the wrong FTP account. All sorted now.

Hi there I had a website running with you and have recently changed the name. it was justdono.x10.mx and is now bcdebeers.x10.mx. I am unable to upload my files into a directory that can be viewed. Could you please tell me what the directory/path should be on my ftp program in order to get my...