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We recently ordered premium hosting and wanted to switch our site thetrifectagroup.x10.bz to premium hosting. It turns out that no site exists for this address anymore. Are you offering free illuminated hosting? We would like to get reimbursed from the premium account and use illuminated if...

Hi: I recently signed up to have this account upgraded to premium hosting. I am currently hosting several domains on the x10 format but the domains were purchased elsewhere. I would like these to all be to upgraded to the premium service as well. Help!