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I can't start softaculous.heres the error message....Site error: the file /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/inc.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator. Paging administrators....please help

I received a suspension warning due to failure to visit the forum. The reason is I cannot login. I've tried resetting my password several times but received no emails to confirm as stated. My forum account is dionette888820 and my password is the same as my hosting password. I wonder what's...