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I need to be able to access my account and files to be able to fix an error with my Wordpress-based site, but I can't load cPanel. I can login here (https://www.x10hosting.com/sso/main) but when it redirects to my cPanel the connection times out - "The connection has timed out The server at...

Hi Everyone! I'm new here, as you can see by my post topic. My name is Laura but my main alias online is cheekylala. I've actually been looking at the x10 forums for about a couple months to get an idea of the service and support here. It seems that the vast majority of members are very happy...