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Hi, I'm not sure what is going on. I've been told that messages sent to our email are not getting through, so I've done some tests. I sent a couple of short messages from the two personal email I use on hotmail and gmail and found that the messages do not get to either of the mail boxes I've...

Hi, I've had our church website on here for a number of years now and have recently installed phplist so we can email our members and friends to keep them informed during the covid-19 lockdown time, and that has caused a problem with the space. I clicked on PHPlist's update button the other...

Hi, Prior to the recent migration, there was an address book associated with the main email address that was being used on my account. It was set up on a custom domain, not the x10 subdomain. Now the address book in webmail is empty. Where would it have been (what folder in the account is...

Since my site was transferred to x12 server I have lost the email addresses I had set up on the custom domain I own. They now appear on the default free domain name e.g. as info@spbcx10m.mx rather than as info@mycustomdomain.org but I am unable to log in to them using Roundcube webmail. I've...

I noticed last night my website was down with a 503 error when trying to access pages. I couldn't get into the control panel either. Today I can get into cpanel and open file manager but can't do much else as the file system is read-only for some reason. This message pops up on the screen...

All services are shown as operating normally on the service status blog, but I'm getting this error message when I try to go to the home page. 'Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later...

I've been looking all over this site to try to find out what file size limits are associated with all the different hosting accounts you have. I couldn't see anything written in the terms of service or features pages for free hosting. The reason I ask is that I have been putting recordings of...

I've been receiving this error with both my ftp program and the cpanel file manager this morning. Since my disk usage is nowhere near its quota of 1GB I'd guess the user drive is full or there is some other kind of problem. Could somebody look into it? I deleted some large files to make some...

Hello, I'm having a problem with sending and receiving email. I get an 'SMTP error' when trying to send using webmail, it doesn't elaborate on that. If I use Windows live mail 2012 I get this error message: The connection to the server has failed. Subject 'a test message' Server...