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Hello, I can't log into my cpanel because I get a message: Multiple Accounts More than one account was detected as belonging to the same person. There is a strict limit of one account per person. But I have only one account on x10hosting. I've never created any others. My error code is...

Hi, I've reset my password as required, and now when I try to log in, I get Error code E735774FD56BA39F7. I'm using Chrome.

I did this: and set it to 50 000. Then I followed your link from here: and exported my DB again. This time it was even smaller - 6.99 MB than the previous time (8.75 MB). Did it timeout again?

Sorry for this absolutely idiotic question, but what do ppl do with such scripts? Do I need to copy and insert it somewhere in the DA panel? create some file with it and upload it to the hosting? somehow insert it somewhere on phpMyAdmin?

I'd like to try that, too, but I don't know how. Can you point me in the right direction on how to do it?

Is there any way to find out for sure? I can't proceed without a backup.

Hi, I used your link and managed to download a gz file. Is it OK that it's only 8.8 Mb while my DB is about 290 MB? Or did it time out while downloading?

Hi, I wanted to export my database and download it to my PC to create its backup before trying to upgrade my moodle website, but I can't. My database is about 290 Mb, but only a small sql file gets downloaded, and it's empty. Is it because my database is too big? How can I download its backup...

Thank you!!!!!!!!!!!!!!!!!!!! It's working again!!!!!!!!!!!!!!!!!!!!! P.S. (to myself): I need to finish up this semester somehow (in the middle of June), and then in summer I'll have to seriously think about how to upgarde this moodle version, what to do, how - sort it all out. It can't go on...

Thank you! I'll be waiting with my fingers crossed.

I can't upgrade it. Or I don't know how. I tried doing it in January, and something wasn't compatible with the hosting (there was some info about insufficient msql version or something). I got stuck in the process, lost all the data, and you were kind enough to restore my previous version of the...

I'm looking at the error log now, but I don't understand anything here - it's like trying to read hieroglyphics. I'm sorry to bother you, but can you help me? What should I do to get my site working again?

I tried switching to different PHP versions in the DirectAdmin Panel as it had been advised in some of the earlier threads to try to resolve this issue - it didn't help.

Hello, I've been experienceing error 500 on my site since morning - the site's down. Is it somehow connected to the earlier issues on the server or is it something else?

By the way, I (and the other users) have had a similar problem on one forum I participate in. A lot of people notified the admins, and yesterday one of them answered that the answer of the forum hosting service is that its servers have been experiencing a ddos attack.

Thank you!

Here's my error page. If I translate it, the message reads: can't get access to the website, the site ... doesn't let you connect. Check your internet connection, the proxy-server settings and the firewall settings.

Hello, I've been getting 'can't get access to the website' page on and off for the past few days. It's random: sometimes you press a link on your site, and you get this message, but sometimes everything is fine. When I get this page, I refresh (sometimes once and sometimes multiple times), and...

Anna, you've saved my life! I don't know how to thank you! Is there anything I could do for you to reciprocate your immense support?

This is what I got, when I tried to upgrade: But now this is probably the least of my problems, compared to data loss.