404 Errors - Clearing Cache Doesn't Work

[xopto1]

Hi EagleEyed,

Tried your suggestion of clearing cache, no avail. Here's what happens:

Tried to visit http://www.cmn360.x10hosting.com/ts/login.php, I get the error message

404 error

THE page YOU ARE trying TO FIND DOES NOT EXIST.

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Tried to gain FTP access using existing credentials (and trying both passwords for the forum and for cPanel) and unable to gain FTP access.

(sigh)

Any suggestions?

 

[YamiKaitou]

That is because there is no ts folder in the public_html folder. Since you said that you can't access FTP for some reason, try looking in cPanel's File Manager and see if the folder really does exist

 

[xopto1]

Fantastic.

I am now unable to get into my cPanel to retrieve private messages or to take the suggested actions.

I am still unable to gain FTP access using the credentials I have always had.

???

Could you please email me a suggestion on what you would like me to do next.

Thanks!

 

[Archkronos]

Try the other control panel. x10hosting.com/account.

 

[Bryon]

Fantastic.

I am now unable to get into my cPanel to retrieve private messages or to take the suggested actions.

I am still unable to gain FTP access using the credentials I have always had.

???

Could you please email me a suggestion on what you would like me to do next.

Thanks!

How are you unable to get into cPanel? http://cmn360.x10hosting.com:2082 doesn't work for you? Is your password not working? You can reset it from the account panel if it isn't: http://x10hosting.com/account

You're getting an HTTP 404 error because there is no file named 'login.php', or directory named 'ts', on your account.