'Access denied' when uploading via FTP

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jamiek

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I seem to be unable to upload my webpages via FTP. I am using Filezilla and the settings suggested by x10. I can log onto the server and get directory listings but when I try to upload a file I get '550 Access is denied'. Below is a listing from the Filezilla message log.

Please can you let me know if I'm doing something wrong?

Thanks,
Jamie


Status: Resolving IP-Address for ftp.klockwork.x10hosting.com
Status: Connecting to 216.245.203.58:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [TLS] ----------
Response: 220-You are user number 7 of 75 allowed.
Response: 220-Local time is now 06:42. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER jamiek@klockwork.x10hosting.com
Response: 331 User jamiek@klockwork.x10hosting.com OK. Password required
Command: PASS ********
Response: 230-User jamiek@klockwork.x10hosting.com has group access to: jamiek
Response: 230 OK. Current restricted directory is /
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Extensions supported:
Response: EPRT
Response: IDLE
Response: MDTM
Response: SIZE
Response: REST STREAM
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Response: MLSD
Response: ESTP
Response: PASV
Response: EPSV
Response: SPSV
Response: ESTA
Response: AUTH TLS
Response: PBSZ
Response: PROT
Response: 211 End.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (216,245,203,58,242,66)
Command: LIST
Response: 150 Accepted data connection
Response: 226-ASCII
Response: 226-Options: -a -l
Response: 226 23 matches total
Status: Calculating timezone offset of server...
Command: MDTM .contactemail
Response: 550 Access is denied.
Status: Directory listing successful
Status: Retrieving directory listing...
Command: CWD www
Response: 250 OK. Current directory is /www
Command: PWD
Response: 257 "/www" is your current location
Command: PASV
Response: 227 Entering Passive Mode (216,245,203,58,68,95)
Command: LIST
Response: 150 Accepted data connection
Response: 226-ASCII
Response: 226-Options: -a -l
Response: 226 19 matches total
Status: Directory listing successful
Status: Resolving IP-Address for ftp.klockwork.x10hosting.com
Status: Connecting to 216.245.203.58:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [TLS] ----------
Response: 220-You are user number 6 of 75 allowed.
Response: 220-Local time is now 06:42. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER jamiek@klockwork.x10hosting.com
Response: 331 User jamiek@klockwork.x10hosting.com OK. Password required
Command: PASS ********
Response: 230-User jamiek@klockwork.x10hosting.com has group access to: jamiek
Response: 230 OK. Current restricted directory is /
Status: Connected
Status: Starting upload of \\Kwsvr01\klockwork data\Customer Websites\Vanessa Stottor\Published\index.htm
Command: CWD /www
Response: 250 OK. Current directory is /www
Command: PWD
Response: 257 "/www" is your current location
Command: TYPE A
Response: 200 TYPE is now ASCII
Command: PASV
Response: 227 Entering Passive Mode (216,245,203,58,253,62)
Command: STOR index.htm
Response: 550 Access is denied.
Error: Critical error
Status: Disconnected from server
 
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