Account Disk Limit

[prodigyi]

I've been attempting to get some kind of answers to this issue for about a week now. Originally, I had unlimited disk space, then suddenly it appears to have been limited to 512 mb (currently I'm standing at
"Maximum file size allowed for upload: 498.24 MB" .....). I would like to get this back to unmetered, infinite, unlimited, etc... That's phase 2 tho... Phase 1 is to find out what exactly happened, because I am so baffled.

I have seen others saying this has happened to them and the repliers implying that their account was suspended. I attempted to follow their directions... "Log into portal, and follow the link in the red bar to file an appeal." However, I do not see a red bar. If the website, has changed their unlimited disk space policy, I have not found any evidence to suggest such.

Please help me, at the very least, understand what has happened.

Thank You

 

[essellar]

When your account is suspended, you have no access. Free Hosting accounts have potentially unmetered space; new accounts have a disk space limitation that can be lifted (on request) if the account is in good standing (no terms of service or acceptable use policy violations), is at least 7 days old, and if you are using at least 50 percent of your allocation (may be higher for the 512MB limit). Not only does that prevent massive uploads to throw-away accounts (accounts intended to violate the ToS until they're inevitably suspended, usually offering downloads of illegal/copyright material even for just a few hours at a time), it also helps with resource planning. If you actually need the space and are operating legit, you can have it -- you just can't have it from the get-go..

 

[MMk]

What I do to obtain more space? My accound doesn't violate the TOS and don't do any ilegal.

 

[essellar]

You need to submit a request here to have the restrictions lifted. Remember, though, your account has to be at least 7 days old, and you have to be running out of space already (in addition to being a good boy/girl). (And remember that if your site is primarily in a non-supported language, you need to have an easy-to-find manual translation of the site into one of the supported languages: English, French or Spanish).

You should also keep in mind that only support staff with elevated server privileges can give you more space; most of the volunteers here don't have that kind of access, so it might take a while.

 

[MMk]

Where I submit the request? And what I write in it?
My account has more of one month and is written in english.
Thanks