Account Options

[Soki]

If I was to downgrade to Advanced. The reason is the ads are bothering my members. Before you do, I would like to know if my stuff will be gone. If it will be then please do NOT change my package. So, if you change my package, will everything still be exactly the same on my website?

 

[Starshine]

If you are staying on the Ad-Enhanced package, and just changing from Corporate to Advanced ( or the other way around ) your files are safe. We just change the package size.
If you were to change from Ad-Enhanced to Ad-Free or vis versa, then we would terminate the account and ask you to create a new one.

 

[Soki]

Oh, ok. Well, may my account be changed from Corporate to Advanced? Do I do this myself through the Account Management Panel?

 

[Starshine]

Oh, ok. Well, may my account be changed from Corporate to Advanced? Do I do this myself through the Account Management Panel?

Yes. I believe you can do that. If not, please post back in here and I, or one of the Account Managers, will do it for you.

 

[Soki]

Oh sorry for the late reply, but it has been taken care of thanks! :]
+ Rep