account problem

[nikolaos9185]

i log in after months and my site has gone and i cant make a new one and when i try to create a ticket it says
Support is currently closed for the server your hosting account is on (). Please visit our forums and read the news.
can someone help me thanks

 

[calistoy]

What was your cPanel username and when was the last time you saw your site online? If your account was in a suspended state, even for inactivity, for 14 days or more, then it would have automatically and completely deleted itself.

 

[nikolaos9185]

my username in cpanel was nikox91
and propably they have delete it for inactivity
but know why i cant to something you know create a newone

 

[calistoy]

I tried searching using the cPanel username, but no results showed up.

What happens when you try to create a new account? Are there any error messages?
Have you logged into your account panel first before signing up again?

 

[nikolaos9185]

when i try to make new it takes me to one another web site but in the website i cant create something

 

[calistoy]

Could you clarify what you mean? Please be more specific.

 

[nikolaos9185]

you know now i can create a website but when i must write the password i cant becouse the form has a problem

 

[calistoy]

Is there something wrong with the page? Have you tried a different browser?

 

[nikolaos9185]

ok i do it