yup they do grab from the server also you may want to place the codes, the exact way it is on the plan page (http://x10hosting.com/plans.php?). the line breaks are needed inorder to view code (i believe)
If this is the case I am wondering if it has something to do with the banners X10 is providing. Maybe there is a problem with new banners being added to the rotation or something? I am still waiting to see what they say.