Resolved addendum to "email certificate expired "

[SylvanOgre]

this should be appended to this thread:
https://x10hosting.com/community/threads/email-certificate-expired.207434/

I appreciate the leads that garretroyce gave at the end of the above thread.

Addendum:

When the dialog in Thunderbird appears about the certificate warning, it will allow viewing the existing (bad) certificate, and then the other buttons stop working.
Clicking the "get (new) certificate" button does nothing.

The solution is to click the "allow exception" (or whatever its called) button, which will actually download the new certificate, and the certificate warning goes away.

This is obviously a bug in thunderbird. Many thanks for everyones assistance.

 

[garrettroyce]

This is actually not a bug. The certificate served by your website does not match the domain of your website. Your server, x12, has many users and all of them have the same certificate. What Thunderbird sees is that x12 is providing a certificate, but the certificate isn't valid for your website.

To get this to work, you have to use x12.x10hosting.com directly.

Now the certificate from x12 is going from x12, to your computer. With the setup you have now (I'm assuming you used image #2 in the last post, not #1), you're getting the certificate of x12, but from yourdomain.example and not x12.

 

[garrettroyce]

@SylvanOgre Please let us know if you have any further questions. This thread will be closed soon for inactivity. Thank you.