Addon domain issues

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coreweb123

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It was found that my addon domain had a glitch such that it was not pointing at vox but another external host. AFAIK, this has been resolved.

Really, I need to add MX entries for this domain but it does not appear in the list under MX Entries (T am guessing the domain should be in this list).

I have also tried removing the addon domain (so that I may start again) but I get an error:Sorry, you do not control the domain xxxxxxxxx.com

Thinking that Advanced DNS Edtior might be a place to add MX records, it shows: You do not have permission to read the zone for : xxxxxxxxx.com

Please could someone help me. I would also like to make this account premium but want to make sure that everything is working for me first.

TIA
 

Bryon

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Hi coreweb123, can you please let us know your account username?
 

coreweb123

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Please understand that I need to get my MX records back in place so could it be an idea for someone to remove/delete this addon domain from this account? Thanks.
 
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