again

[darky123]

hello. i have a question!

i have waited for 3 weeks now and i still get the error:
An Error Has Occurred
Although you've logged in successfully, there was an error retrieving your account's hosting type from the backend.

If you encounter any errors while using the account panel, please post on our forums.

i have this problem now 3 weeks and i really want to know when this will be fixed

 

[compwhizii]

Hi! Please open a ticket in the new support system, and a staff member will help you there, thanks.

http://support.x10hosting.com/

 

[darky123]

yeah i have tried that but i get an database error after i submited it so i tried live chat and he sad there are no adiministrators online or something so after that he sad submit a ticket and that doesnt work so what can i do?

 

[Twinkie]

I would try desperately again. Live chat, and the ticket system is the only way to get official support. If there is no other way, you could look for admin on the X10 IRC server, even though it is not official support.