AOL users not receiving emails from my site

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napccomm

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Hi there,

Recently, i was talking to a fellow user on my forum (notanotherpccommunity.tk), and he was saying that he wasn't receiving emails from the site. I took a look at the mail logs (checking my default email @notanotherpccommunity.tk), and it had a ton of mail rejection messages all about the mail server's IP being blocked by AOL. I have an example below (note, some parts were redacted).

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

(redacted)@aol.com
SMTP error from remote mail server after end of data:
host 198.91.80.251 [198.91.80.251]: 571 5.6.0 id=10887-18 - Rejected by MTA on relaying, from MTA([127.0.0.1]:10030):
571 Error: Sending to (redacted)@aol.com is restricted due to prior spam complaints

------ This is a copy of the message, including all the headers. ------

Return-path: <napccomm@level.x10hosting.com>
Received: from napccomm by level.x10hosting.com with local (Exim 4.80)
(envelope-from <napccomm@level.x10hosting.com>)
id 1Ug3HI-0003Dc-N0
for: (redacted)@aol.com; Fri, 24 May 2013 20:28:12 -0500
To: (redacted)@aol.com
Subject: (redacted)
From: "Not Another PC Community!" <contact@notanotherpccommunity.tk>
Reply-To: contact@notanotherpccommunity.tk
Content-Transfer-Encoding: 8bit
X-Priority: 3
X-Mailer: MyBB
MIME-Version: 1.0
Content-Type: text/plain; charset=utf-8
Message-Id: <E1Ug3HI-0003Dc-N0@level.x10hosting.com>
Date: Fri, 24 May 2013 20:28:12 -0500

(message redacted)
------------------------------------------

So, can an x10Hosting SysAdmin ask AOL to unblock the x10 server "level"? Sorry if i sound like a noob here.

Thanks in advance;
-William
 
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