I'm guessing English is not your first language, so you may not have understood the sticky stating not to request support here, but for your information, x10Hosting blocks certein Countries IP ranges to prevent abuse and ease account management issues.
So you know, it is against x10Hosting's Terms of Service to host a site in a language other then English, French or Spanish, and I'm sorry, but I do not believe that their is an exception to this rule. If, however, your site is in one of the aforementioned languages, then you may be able to get your IP address removed from the firewall.