Can not log into CPanel

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mearth

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My username is 'mearth'. I can log into the account panel and the forum but I can not log into Cpanel (using same username/password as the account panel and forum). I thought all the passwords were set to the same. Can anyone advise what is wrong?
 

Zubair

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Login to http://x10hosting.com/control/login.php with forums username and password.
Go to "Hosting" on TOP navigation, ----> Then Click on "update password". There you can change your password. put forums password in "Current Password" field.

Note: After this process, password for your client account, cPanel, and forums will become same.

After that try login to cPanel again by doing these steps
Go to https://x10hosting.com/control/login.php and login with forums username and password. Then Click on "View Details" right after your cPanel Name on the main page.

4754d1270062599-i-cannot-find-cpanel-link-.png


The details of your hosting account are shown on this page. Click on "Login to cPanel" button.
 
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