can you help me please >>>>

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mrmemo

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help me please


my
Account Has Been Suspended:dunno:


I do not know the reason to stop my account and my site was distinct and was a continuous increase in the number of members I do not know why the administration site are requested to stop my administration to intervene to return once again my http://www.a7laelawkaat.co.cc
I have not done he would take to copy files from my site and this is a great harm

I hope managers Msaatada in solving this problem:dunno:</span>
 

descalzo

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The reason given for your suspension is:

You have been suspended for violating our max email per hour rule - free hosting accounts are only allowed to send 100 emails per 1 hour (3600 seconds). Contact x10hosting support to resolve this suspension.

Have you been using a mass mailing script?
Have a forum that might send out a lot of notifications to members?
Have a "contact us" form without captcha that might have been hijacked?

If you have not intentionally sent a lot of emails, you must agree to work with the admins to pinpoint the problem.

ADD/EDIT: Sorry. Just went by what the system showed here. It says your site suspended, but the link does show that it is now up. As stpvoice points out, there might be a problem with the language policy.
 
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stpvoice

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Edit:
Sorry, descalzo beat me to it :)
Here's some more stuff to consider, though.

From where I am, your site isn't coming up as suspended.
--
Just by looking at it I can see its not completely in English, Spanish, or French. Have you provided admin with a full translation?
--
Please check the account panel under view suspension report to view your suspension reason.
 
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mrmemo

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I want the answer to my question Is it possible to return the site once again and private files, or the Administration has delate it


help me
 

descalzo

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I can visit your site. It is not suspended. Your files should be accessable by your normal means (ftp, FileManager) if you wish to retrieve them.
 

mrmemo

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i can not to login in my (ftp or my cpanel) and my this my site and

This Account Has Been Suspended



Untitled.jpg




and what can i doto return it once again
 

stpvoice

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It is not suspended :)

Try flushing your DNS and clearing your cache, and try again.
 

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mrmemo

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see that photo its my account cpanl
 

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stpvoice

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Now your site is redirecting to some other hosting site.
 

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mrmemo

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no i dont do that but what can i do?? Are my web files were canceled or what

:eek4::eek4::eek4::eek4::eek4::eek4:

see that my domain name dns>>>

can you help me please >>>>
 

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Livewire

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Jumping in, it's now showing a more fancy suspended account page that isn't one of x10's; in any case the original account on x10hosting is still showing suspended for exceeding 100 emails an hour, so what it looks like is somehow his domain is still pointing to another webhost, and he's suspended there too for some reason.

In any case until staff come by there's not much we can do, the 100 email an hour rule isn't something you can unsuspend yourself for, and staff'll be the ones to check what the contents of the emails were and see if they can remove the suspension.

(I said most of this on IRC to him, just posting it here so everyone knows pretty much what was said :) )



EDIT: A curiosity though; CacheCheck at openDNS (my DNS provider) shows I'm accessing absolut.x10hosting.com, but the suspended page is orange and blue, not the black x10 "this account has been suspended" page. Curious...Now I'm interested in what's broken :p
 
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descalzo

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Holdin off Escalating for a min...
Admins....
The AIP and his cPanel shows him as suspended, but we had been able to visit his site.
Now his main page has been turned into a redirect with a skeletal page with:

meta http-equiv="REFRESH" content="0; URL=http://www.free-hostin.com"

Can you help him?
 
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mrmemo

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ok now evry one what can i do to make my site work again :dunno:
 

Livewire

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Just been informed on IRC that I'm a moron, the blue/orange suspension page I'm seeing is the -new- cpanel suspension page. So it's not as messed up as I thought, so now we really -are- just waiting for staff since it's x10's suspension page >_<

Sorry for misleading anyone with that post, didn't realize the suspension page got a fashion makeover.
 

Corey

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You are using a nulled vBulletin, no unsuspension
 

mrmemo

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ok what can i do know ?? pleas i wont my site to work agine
Edit:
I will not send any emails again but i wont to make my site work again
 
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Livewire

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ok what can i do know ?? pleas i wont my site to work agine
Edit:
I will not send any emails again but i wont to make my site work again

Nulled software violated US Copyright Law and under US Copyright Law and the x10Hosting Zero Tolerance policy your account can't be unsuspended. Doing so would violate copyright law by essentially making x10 the distributor of illegal software.

Corey doesn't feel like paying that particular bill I'm sure.
 

mrmemo

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ok I will change my own copy to copy-driven but i wont my sql to do it
Edit:
what can i do i cant login in my cpanel to make this
 
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Livewire

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ok I will change my own copy to copy-driven but i wont my sql to do it
Edit:
what can i do i cant login in my cpanel to make this

Because you've been permanently suspended for violating x10's TOS and US Copyright Law, which x10hosting must obey as the datacenter is located in the USA.

Your account will remain suspended until it is erased, end of story. You've gotten the message from the highest staff member available, so there's nothing you or anyone else can do at this point.
 
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