Cannot access files

[mountaindew4spirit88]

Under the cpanel side of things, I can see and access and execute all the files that I have uploaded to the server. The only problem is, when I got to the website that is linked to the files, I do not see the files anywhere. I just get a blank white page. My main website is http://dec3109.x10.mx/ I can see this site just fine. But, when I add this on the end http://dec3109.x10.mx/Work I get a blank white page. Although under cpanel, that should technically show several different folders and files under my Work folder under the public_html. I open a support request previous to this, and it was closed and the problem has not been resolved, nor was there an answer/reply to this request. I tried changing the permissions on the files, but that did not help. Another thing I noticed was that all of my folders were the size of 4kb when I know for a fact that I have more uploaded under those folders. If there is something simple that I have missed or if you don't know yet, a response would be greatly appreciated. I use a lot of these at work for desktop support, so even if you don't know what the problem is, that would be great to know.

Thank you for all of your help in advance.
Ben Owen
mountaindew4spirit@hotmail.com
http://dec3109.x10.mx

---------- Post added at 05:33 PM ---------- Previous post was at 05:29 PM ----------

Another thing that I forgot to mention. If I type the exact link in to a file, like a txt file or an exe, I can then access it from the blank white page. But it never shows up on the page itself. So I would have to remember each file name exactly in order to type the whole link in. So I CAN access them from cpanel and I CAN access them by typing in a link exactly. But I CANNOT see them from the link itself. But I CAN see them under cpanel.

 

[descalzo]

1. Indexing is turned off. So requesting mysite.com/foo/ will either give you a blank page if you do not have an index.html/htm/php file. That should not keep you from being able to access the individual files.

2. The size of directories is the size of the directory file itself (ie the information about the files it contains), not the contents. Unless you have a huge amount of files, the directory will usually only be 4K.

 

[mountaindew4spirit88]

Ok. How would I turn the indexing on? And what if the indexing is already on?

---------- Post added at 05:37 PM ---------- Previous post was at 05:34 PM ----------

I right clicked on my public_html/Work folder that I mentioned above and chose the option called "Manage Indices". The Default System Setting is what is chosen for indexing. Should I do a blanket of that choice for the entire public_html folder?

 

[descalzo]

From my understanding, auto indexing has been turned off, period. You really shouldn't rely on that feature. Your files should be accessible via links on other pages.

 

[mountaindew4spirit88]

Ok. If the indexing has been turned off period, who is it that I talk to to get that turned back on. What feature is it that I shouldn't rely on? This is kinda vague. All I know is I could easily access the files I wanted about 3 weeks ago and now it is darn near impossible to access them unless I want to log into cpanel on every computer I use. If there is an article I can read that goes more in depth or if there is someone who can go more in depth that would be great. This is an extra to Dropbox that I use and it works or worked fantastic. I would like to keep that up.

 

[Skizzerz]

What descalzo meant is that indexing will not be turned back on, at least for the forseeable future. What you can do in the meantime is look for a script that does an index (a quick google search revealed this one, although I haven't used/tested it)