Cannot access website or account.

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pdhroche

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Hi there,

I can't access my website, and im also recieving "There was an error retrieving your account details" when logging in.

I hope someone can help me!

Thanks,

-Peter
 

Livewire

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Currently x10 free hosting servers are under going a Global Update(MySQL, Issues, Etc.).

If you can't login to any of your accounts other than your forum account,
Stoli and Cossacks are under extreme maintenance to clean up all inactive accounts and prepare them for the copy over. Once complete Apache and services will be brought back online until it is time to copy them.
This means that if you can login to your accounts, any changes made won't be carried across when the backups are copied over.
So from this we can conclude that any changes made by staff to accounts won't stay either.
There is no ETA for the whole process, but Corey will periodically update the Global Update(MySQL, Issues, Etc.) thread as to when certain stages are completed.

For future reference :
For any events/situations/occasions such as this, information can be found in these threads.
News and Announcements & Server Alerts

All of us at x10hosting are sorry for any inconvenience caused by this, but it will greatly befit us all.

If you have any complaints about this Global Update(MySQL, Issues, Etc.), please read the Terms Of Service



This has been a generic reply brought to you by:DefectTalisman, and Livewire.

Thanks for searching by the way - it really was nice of you to simply ignore every other frickin' post on this subject. I mean seriously - even when searching only by the title, I get 8 from the last week.


This is where search is located: http://forums.x10hosting.com/search.php

It's also located right above the marquee you didn't read (if you had, you'dve read the news which ALSO covers your error). Says "Search." I highly recommend using it in the future so you don't end up wasting time and energy posting, which in turn uses time and energy of staff members who have to read it as part of their daily routine INSTEAD of letting them fix the server so the error goes away.



Don't take the rant personally - that's aimed at everyone who doesn't read Server Alerts or search before they post.
 
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