Cannot connect to cPanel at all

[zofcwiggin]

Whenever I try to login to cPanel I get "The webpage at https://fris.x10hosting.com:2083/login/ might be temporarily down or it may have moved permanently to a new web address." I have tried changing it to 2082/login/ instead and it makes no difference. Finally, I went to go change my password hoping that might work and I get this:


Hosting Password Update submitted July 24 at 9:54 pm 6HP0DNBNYRGY
action status: Error
information: Update to your hosting account password.
result: A system error occurred while processing this action.

Error Code: AE3E7FCC


If I ever try to Resubmit (via the Resubmit button) I get an error page that says: Notice: Undefined index: command in /home/corey/public_html/control/classes/Panel.class.php on line 244
It appears that we are having some slight difficulties, please wait and try your request again. (0630AB89).

And if I try and update my password again -starting all over- then everything goes back to the beginning.

I've run out of ideas and it has been like this for a few days.

 

[descalzo]

You are now on Stoli.

Use

https://stoli.x10hosting.com:2083/

to log onto cPanel ( you might get a warning about the SSL certificate, which you can ignore ) OR

http://stoli.x10hosting.com:2082/

 

[xav0989]

You will be able to reset your password through the Account Management Panel once the backend is synced with WHM. This will happen over the next 24 hours. Until then, you may open another support thread if another problem arises.