Cannot link account, cannot create account

[konstans]

An Error Has Occurred
The hosting username you specified does not exist.

I signed up a while ago, and never got around to using my account. I came back to try to get everything up and running and do not seem to work.

I log in here with my username konstans
http://x10hosting.com/account

It asks to link to a forum account. I tried linking it to THIS account but it doesnt seem to work. My email address is correctly set.

I tried to create an account again in case it was deleted due to not being used, but it says I have one.

I cannot even see if i am suspended because of inactivity because i cannot get in to that point.

Suggestions?

 

[jsobeck]

Awhile ago - if it is over 24 days, your account has been terminated from inactivity. I would say that when it was terminated, there were still some records left (my guess) and an admin would have to delete any records of your username so you can start from scratch.