Cannot log-in to c-panel or ftp

[hanks]

Hi,

I wanted to change my website content at www.inxelnet.com but cannot log-in via ftp or c-panel. Wondering whether my account is block? Pls assist. Thank you very much.

userid: hanks
domain: inxelnet.x10Hosting.com

regards,
hanks

 

[bugfinder]

inxelnet.x10Hosting.com doesnt resolve to the hosting IP, how long have you had the account?

 

[DefecTalisman]

Please link your forum account with your hosting account. This can be done when you sign in to your hosting panel here -> http://www/x10hosting.com
It should prompt you link the accounts.