Cannot log in to Cpanel

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tumail

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I just created an account but when i click on the URL to go to my domain, it does not open any page. :(
 

Starshine

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If you signed up for forum & hosting, be sure to check for two e-mails ( one for the forum, one for hosting )
The hosting e-mail will have a link to confirm your account. If you don't click this, your account will not work.

( I don't know if you have or not - but this has been the general case lately )
 

tumail

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i have clicked both links for account creation and forum in two different accounts, but still when cannot get to Cpanel
 

Starshine

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i have clicked both links for account creation and forum in two different accounts, but still when cannot get to Cpanel

I hope you are referring to two different accounts as being forum and Cpanel. Because otherwise, you aren't allowed to have more than one hosting account.

What is your Cpanel name and what service did you sign up for ( Free or Enhanced )
 

tumail

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Yes forum and hosting account. this is what i got
Congratulations, your x10Hosting Ad-Free hosting account has been successfully created. Your account details are as follows:
Username: tumail
Password:

Domain: jdhshockey.ExoFire.net
Hosting Package: Adfree
E-mail: vmartinez80@gmail.com

To manage your hosting account's details (Domain, package, etc), use our account management panel located here:
To login to cPanel, use the following URL:
If you need help with anything, check out our hosting support options here:
Thank you for choosing x10Hosting!
 

Brandon

Former Senior Account Rep
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PM me your IP, I will make sure the firewall didn't blacklist you.
 

tumail

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Sorry for my ignorance... where do i find this IP you ask for??
 

tumail

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done.
Edit:
Sent a private message with the IP to starshine
 
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Corey

I Break Things
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It doesn't look like your account was created correctly. I re-created it manually and PMd you a new password which you can change after.

-Corey
 
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