cannot log in to Cpanel

[poonam21]

Hello,
I have been trying to log into the cpanel since last night with no luck. Also, I cannot change my password from account panel either. Can someone please take a look into this.

Thanks
login name: poonam21

 

[Chris73]

Try logging into your cPanel now. I have fixed this issue.

 

[poonam21]

Hey Chris,
I have tried to log in but still no luck.

Thanks for your time
Username: poonam21

 

[Chris73]

Here is probably why. Sorry, we couldn't find www.i9consult.net If you own the domain please go to the domain registrar and point the nameservers to ns1.x10hosting.com and ns2.x10hosting.com. Make sure the domain is parked as well.

 

[GamingX]

I've PM'ed you a new password, see if it works.

 

[poonam21]

Hey,
Name servers were updated to x10hosting yesterday. Since they say it takes 24-48 hours, I will wait untill tomorrow to see if the servers were updated.

Thank you for your time
Edit:
Edit:
Hello,

just checked the name servers and they are already updated to x10hosting on whois. Also, the password is the same as my old password. It never got changed.
I am assuming that there is something else wrong here. Any help is greatly appreciated

thanks
loginoonam21

 

[Chris73]

I am still seeing the "can't find your website" I am guessing that maybe you don't have the domain parked correctly?

 

[Chris73]

I have just realized that in your domain name when you changed it you put in a "www." in front of i9consult.net. I have removed it from the cPanel. Now the site should load properly. You might have to make some changes.