Cannot Login Cpanel/FTP

[konquerror]

I am not able to login to Cpanel and FTP. I was sent following details via email
Username: pranavpr
Password: ******

Domain: pranav.x10hosting.com
Hosting Package: Adfree
E-mail: pnv@aol.in
Please help.

 

[Russ]

If you have AIM, click on my AIM icon, and we'll reset your password. Otherwise, either send me a private message with a new one or find me on the chat.

 

[konquerror]

I just sent you a private message containing my new password. Please reset my password.

 

[Bryon]

Has your password been reset? Do you need further support?