cannot swap forum account username so am suspended since I don't use the old one exce

[appledragonfire51]

Old hosting account username etc appledragonfire51 Your current linked forum account username is appledragonfire51. Want to swap it for my current hosting account username swordi. Won't do it so am suspended and urgently need to unsuspend. Logged in to the forum so this is unfair! How to fix?

 

[Skizzerz]

Re: cannot swap forum account username so am suspended since I don't use the old one

Hello,

I am having trouble understanding what you are trying to say. Do you mean that you have a second hosting account somewhere that you would like linked to this forum account instead of your current one? If so, what is the cpanel name or website of that other account?

"appledragonfire51" is not a valid cpanel account name, as they are a maximum of 8 letters long.

 

[GtoXic]

Re: cannot swap forum account username so am suspended since I don't use the old one

You can already undo the Suspension, goto Account Panel > Hosting > Suspensions > Unsuspend. As for your forum account: https://x10hosting.com/control/?account&vb&swap

---------- Post added at 06:47 PM ---------- Previous post was at 06:46 PM ----------

PS: Skizzerz, I think he's saying that's his forum account. His cPanel account will be appledra.