Hello,
I had to travel suddenly and while on my travels received a message that my account would be suspended if I didn't log in. There was no proper internet access so I was unable to get to my cpanel before my account was suspended. Back from my travels I tried to un-suspend it but instead it appears like x10hosting made a new account under the same email (and a new domain name). I cannot view my old website or files (mikezanidesign.elementfx.com), and furthermore I cannot un-suspend the account
I am in a bit of a panic as my last physical backups of my website have been corrupted and so I would not be able to bring the site back together properly...(my luck just keeps running out).
Please, what am I able to do to retrieve my old website?!
Thank you for your time!
Mike
I had to travel suddenly and while on my travels received a message that my account would be suspended if I didn't log in. There was no proper internet access so I was unable to get to my cpanel before my account was suspended. Back from my travels I tried to un-suspend it but instead it appears like x10hosting made a new account under the same email (and a new domain name). I cannot view my old website or files (mikezanidesign.elementfx.com), and furthermore I cannot un-suspend the account
I am in a bit of a panic as my last physical backups of my website have been corrupted and so I would not be able to bring the site back together properly...(my luck just keeps running out).
Please, what am I able to do to retrieve my old website?!
Thank you for your time!
Mike