cannot unsuspend account automatic :/

[mlagrass]

Your Account is Currently Suspended
Your hosting account with the username is suspended, access to this account has been disabled. The reason for suspension is listed below.
Suspension Reason Nulled vb do not unsuspend.
Unfortunately this suspension is not able to be resolved automatically. To resolve this suspension please open a support ticket.

 

[carl6969]

Your account was suspended for a zero tolerance violation of x10Hosting terms of service. Your account will remain suspended and terminated sometime after 14 days.