can't access Cpanel or page

[mariejos]

Surprisingly, I have not been able to access my Cpanel or my site for the past two days. the log in fails to Cpanel, and I can't open my site. I have reset my name and password as suggested... with no effect so far.
Thanks for your help.
mariejos

 

[zapzack]

Cossacks and Lotus accounts are still being moved to the new server. Because of the large amount of accounts, this takes a large amount of time. You should be able to access cPanel once the move is complete.

 

[Zubair]

Surprisingly, I have not been able to access my Cpanel or my site for the past two days. the log in fails to Cpanel, and I can't open my site. I have reset my name and password as suggested... with no effect so far.
Thanks for your help.
mariejos

There is no hosting account linked with your forums account. What is your cPanel username?

 

[mariejos]

it's mjjpo.

 

[Zubair]

I can`t find any account with cPanel username "mjjpo", when did you signup and tell me when last time you access your account,

 

[mjjpo]

account username: mariejos
site: piazzadolmo.x10hosting.com
I signed up June 27 2009
last access: last week.
mjjpo is my name on the forum
as for my "join date 2008" I had another site (Reamker) which was terminated while I was travelling, unable then to log in to the forum.

still unable to access Cpanel or to connect to the site itself...
Thank you for your help.

 

[zapzack]

Your account was moved to another server (as stated earlier by me in this thread). When the accounts on the new server are restored and the server is configured, you will be able to access your account again. Keep up to date on the latest status updates at http://status.x10hosting.com