can't access cpanel

[clicknet]

Username: rocky
Domain: rocky.ExoFire.net
Hosting Package: Adfree
creation date : November 11 2007

error message is : Login Attempt Failed!

but i can access ftp and website

 

[Chris73]

I see you have made changes. Is this still an issue?

 

[Derek]

Did you try re-setting your password?

 

[clicknet]

i reset the password , but i already had an x10hosting account with same email account so the pasword i had received was form old one .

Username: derock
Domain: derock.ExoFire.net
Hosting Package: Advanced

could u delete above account because i have addon my domain with other account

 

[Corey]

The account "derock" does not exist.