Can't access free webhosting panel

[erniet]

I just registered today (3 hrs ago) and have a problem using the account panel.

When signing on with my forum password I get the following message:


The forum account you are logging into does not have an existing link to an x10Hosting hosting account.

Please be sure you are using the correct account to access x10Hosting's account management system. You should be using the forum account that you provided during the hosting account signup process. If you are not, this error is most likely the result.

If you have successfully logged into the account system in the past, this error may be the result of the hosting account no longer existing. If you have not accessed your x10Hosting account in an extended period of time, it may have been terminated with our inactivity policy.

If you've recently signed up to find that your account errored during creation, and you selected to "reattempt" or "cancel" your account signup, you will see this message until you sign up for an account again.

To receive a definite answer regarding the status of your account, open a support ticket at: http://support.x10hosting.com

 

[Zubair]

Your Account is not created yet...

If you want to create an account thenEnter the following details here.
I will Forward your request to account manager. They will create your account manually..

cPanel Username: (Limit 8 characters)
Subdomain/Domain: (yourdomain.com or yourname.x10hosting.com)
Contact E-mail:
Default Site Language: (allowed are English, Spanish, or French)
If you agree to the Terms of Service place an x here ()

 

[erniet]

Thank you for your reply.

I did go through the steps to register, including choosing subdomain, account username and password.
Is that what you meant?

 

[Zubair]

No... Enter the above mention details here... Staff will manually create your account

 

[erniet]

cPanel Username: (dtmvp)
Subdomain/Domain: (mvp.x10hosting.com)
Contact E-mail: erniet@pbnet.ca
Default Site Language: (English)
If you agree to the Terms of Service place an x here (X)

Thanks

 

[Zubair]

This Ticket is Escalated to Staff.

Click on colored bar above and go to your newly created ticket.
Remember to Login with forums username and password to view your ticket.