cant access my account

[carlosdajer]

i was trying to upload some info inmmy pages using an ftp manager but its telling me that the passw is incorrect and i cant even get into my cpanel...i need a password reset pls

 

[Derek]

Is your account suspended?

Please post the correct form..

Whenever requesting support, please make sure you specify your cPanel user name, subdomain/domain, and hosting package, even if the information might not seem useful to the problem. If you fail to supply us with the required information we might simply ignore your support request. Never, under any circumstance, post your password (this should be common sense).

So please post your Cpanel username subdomain/domain and hosting package so i can help you